OpenUp
Service Center Information
Open Up is an online emotional support platform that provides text-based counselling for young people aged 6 to 24. Through the internet, social media, and text messages, it offers 24-hour support and accompanies young people as they face emotional distress arising from school, family, peer relationships, work, and other challenges.
The project is funded by the Social Welfare Department and supported by The Hong Kong Jockey Club Centre for Suicide Research and Prevention at The University of Hong Kong. It is jointly operated by Hong Kong Caritas, The Boys’ & Girls’ Clubs Association of Hong Kong, The Hong Kong Federation of Youth Groups, Hong Kong Children and Youth Services, and St. James’ Settlement.
The service aims to alleviate young people’s stress resulting from school, family, interpersonal and work issues.
Young people aged 6-24
Providing round-the-clock text-based counselling through a wide variety of online platform
Train up online volunteer counsellors through professional training and internship. Volunteers will receive continuous training in the form of workshops and case meetings as well as regular supervisions for enhancement of service quality and outcome.
Running a wide variety of seminars and workshops to raise concern among community stakeholders over issues of youth mental health and suicide.
Providing Open Up counsellors and social workers a series of training to enhance their understanding and skills of online text-based counselling. Updated issues of youth mental health as well as applications of online text-based counselling will also be addressed so as to open doors for new social services.
through multi-service collaboration, we facilitate transition from online counselling to offline support in response to service users’emotional needs.
Centre Information
Telephone：9101 2012
Website：Visit Website
